Shipping policy

Shipping takes approximately 10 weeks for all items. During the holidays, however, it can take up to 12 weeks. 

 
Products shipped internationally may be subject to a customs fee based on your specific country will be liable by the customer. Please ensure you check with your local customs before ordering. 

Delivery is to the ground floor outside the front door of your building and does not include any assembly or unpacking. Special arrangements needed to unload exceptionally heavy items, or items needed to be unloaded to obscurely accessible locations must be organised and covered by the customer.

If you received goods which you have not ordered, which are damaged or defective, or the wrong quantity, please contact us within 2 days of receiving the goods.

We shall have no liability for any defects with any goods caused by any act of negligence by you or any third party.